Shipping Policy

We offer shipping to customers in the United Kingdom and selected international destinations.

Order Processing

All orders are processed within 1–3 business days after your order has been placed. Orders are not processed or shipped on weekends or public holidays.

Once your order has been shipped, you will receive a confirmation email with tracking information where available.

Estimated Delivery

We aim to deliver your order within 24 hours after it has been shipped.

Please note that delivery times are estimated and may vary depending on your location, shipping carrier, weekends, public holidays, or circumstances outside of our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout based on your delivery address, the items in your order, and the selected shipping method.

If free shipping is available for your order, this will be clearly displayed at checkout.

Tracking Your Order

Once your order has been shipped, we will send you a shipping confirmation email containing your tracking information, where available.

Please allow some time for the tracking information to become active after your order has been dispatched.

Delays and Lost Packages

While we do our best to ensure your order arrives within the estimated delivery timeframe, we are not responsible for delays caused by the shipping carrier, customs, weather, public holidays, or other circumstances outside our control.

If your order has not arrived within the expected delivery timeframe, please contact us at ali.qguliyev@gmail.com and we will do our best to assist you.

Incorrect or Incomplete Address

Please make sure that your shipping address is correct and complete before placing your order.

If you provide an incorrect or incomplete address and your order is returned to us, additional shipping charges may apply to resend the package.

International Orders and Customs

For orders shipped outside the United Kingdom, your order may be subject to customs duties, import taxes, or other fees imposed by the destination country.

Any customs duties, taxes, or additional charges are the responsibility of the customer unless otherwise stated at checkout.

Contact Us

If you have any questions about your order or our shipping policy, you can contact us at ali.qguliyev@gmail.com.